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PRIVACY POLICY

Last updated: June 10, 2026 — GDPR & CCPA Compliant

VivaGoal Ltd ("we", "us", "our") is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and protect your information.

1. Information We Collect

We collect: name, email, phone, billing address, payment information (processed by secure third parties), purchase history, IP address, device information, and cookies.

2. How We Use Your Data

We use your data to: process orders and payments; deliver e-tickets; send booking confirmations; provide customer support; improve our services; and send marketing emails (with your consent).

3. Data Security

We use 256-bit SSL encryption for all transactions. Payment card data is processed by PCI DSS-certified processors. We never store full card numbers. We conduct regular security audits.

4. Your Rights (GDPR)

You have the right to: access your data; correct inaccurate data; request deletion; restrict processing; data portability; and withdraw consent. Contact us at privacy@vivagoal.online.

5. Cookies

We use essential cookies for site functionality, analytics cookies (with consent) for improving our service, and marketing cookies (with consent) for personalised ads. You can manage cookie preferences in your browser.

6. Third Parties

We share data with: payment processors (Stripe, PayPal); email providers (SendGrid); analytics (Google Analytics — anonymised); and shipping partners where applicable. We never sell your personal data.

7. Contact DPO

Our Data Protection Officer can be reached at dpo@vivagoal.online.